The M Atelier specializes in a curated selection of handcrafted home furnishings and textiles, including:

• Rugs: Hand-knotted, flatweave, recycled rag, jute, and natural fiber rugs.
• Home Textiles: Quilts, duvet covers, cushions, throws, curtains, and table linens.
• Accessories: Wall art, mirrors, trays, boxes, and photo frames.

Yes, all our products are meticulously handcrafted by skilled artisans, ensuring uniqueness and high-quality craftsmanship in every piece.

Absolutely! We offer customization options for many of our products. Please contact us at create@thematelierdesign.com to discuss your specific requirements.

We accept various payment methods, including major credit/debit cards and PayPal. All transactions are secure and encrypted for your safety.

Delivery times vary based on the product:

• Textiles: Approximately 45 days.
• Custom Rugs: 90 to 120 days, depending on complexity.
• Quick Ship Items: Dispatched within 72 hours.

Delivery timelines will be communicated upon order confirmation.

Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Customers will receive tracking details upon dispatch.

As all products are made to order, we do not accept returns. However, if you receive a damaged or defective product, please notify us within 48 hours of receipt with supporting photos and descriptions. We will evaluate the claim and determine an appropriate course of action.

Each product comes with specific care instructions. Please refer to the Care & Assembly section on our website for detailed guidelines to ensure the longevity of your items.

Yes, once your order is dispatched, we will provide you with tracking details via email.

You can reach us at create@thematelierdesign.com. We're here to assist you with any questions or concerns.